Co-Packing Industry Approvals

meet the Complete Co-packing team

Steve Nicholls, managing director

Steve Nicholls, Managing Director of Complete Co-packing

As Managing Director, Steve is responsible for the long-term strategy of our business.

Customer service is Steve’s number one priority. He thrives on the challenges of delivering solutions; surpassing customer expectation and taking an active role in the business journey from product development through to point of sale.

Steve began his working life as an electrical engineer before progressing through various engineering management roles and production management. He took a lead role in operations management for an FMCG company before setting up Complete Core Business Solutions in 2006 and Complete Co-packing Services in 2015.

A keen horse rider, Steve is very proud of his 16.3hh Dutch Warmblood Gelding. His spare time is spent hacking out in the forestry, getting close to wildlife and enjoying regular gallops.

Jacky is Business Administration Director so has responsibility for all aspects of payroll, HR and company accounts and finance.

With a long history in customer service, production planning and logistics management, Jacky is highly experienced in all aspects of business administration and compliance.

A big fan of the West Wales coast, Jacky takes great pride in supporting the team and is actively involved with managing the growth of our business.

Jacky Nicholls, Director of Complete Co-packing

Jacky Nicholls,


Rebecca Regan, Manufacturing Accountant at Complete Co-packing

Rebecca Regan,

manufacturing accountant

Rebecca is a qualified accountant and takes care of our financial reporting including the all important cash flow, banking and credit control.

Having previously worked in practice, Rebecca now loves our world of manufacturing but does like the outdoors! A keen sailor, she is treasurer of her sailing club and enjoys taking part in charity fundraising events.

Jeff has stepped into the role of BDM, he was previously our operations manager, where he was responsible for all aspects of production, engineering, warehousing, health & safety and quality control. This background gives him a tremdous working knowledge of our business. His career in contract packing goes back over 20 years.

Jeff Parry,

business development manager

Jeff Parry, Business Development manager at Complete Co-packing
Paul Webb Operations manager at Complete Co-packing

Paul Webb,

operations manager

Paul has worked in the baking industry for over 26 years. Starting on the shop floor at age 19 and worked his way up, holding different roles and positions from being a production operator, baker, Business Unit Manager and up to being Factory Manager. He has even been known to bake a cake or two himself.

Clare has worked in the food industry for 24 years, starting on the shop floor and working her way up through the ranks. Working predominantly in the bakery sector. Clare in responsible for all things technical and delivering our BRC standard.

Clare Crane,

technical & quality manager

Ashleigh Phillips, HR/BRC Development Officer
Julie Grahame, Compliance Officer at Complete Co-packing

Julie Grahame,

compliance officer

Obsessed with detail, Julie is the perfect Compliance Officer; taking responsibility for all aspects of quality control and procedures.

Julie is an ISO auditor and holds Food Safety Level 2, HACCP Levels 2 and 3 along with an NVQ in Business Improvement Techniques and Business Administration. She is also Mum to two teenagers.

Emma is our Customer Services Administrator and deals with the daily requirements of all our lovely customers.

She joined Complete Co-Packing Services having previously worked for an installation company. Mum to an energetic seven year old, Emma takes great pride in her work and particularly enjoys being part of the team that helps to perfect our customer’s end product. She is also particularly well organised!

Emma Cannon,

customer service administrator

Emma Cannon, Customer Service Administrator at Complete Co-packing